Privacy Policy

1. Overview

At Jukelingo, we’re committed to protecting your privacy while empowering you with free passport photos and professional translations. This Privacy Policy explains how we collect, use, store, and share your data when you use our website (jukelingo.com), apps, and services, including the Passport Photo Tool, translation services, and Print & Ship (collectively, “Services”). By accessing our Services, you agree to this policy. If you don’t, please refrain from using our platform.

2. Data We Collect

We collect data to fuel our rebel mission—delivering secure, innovative document solutions.

• Personal Information: Name, email, phone number, and address (if you opt for Print & Ship or contact us).
• Photo Data: Images uploaded via the Passport Photo Tool, processed client-side unless Print & Ship is selected (temporarily stored for printing).
• Usage Data: IP address, browser type, device info, and page visits (via cookies/analytics).
• Transaction Data: Payment details (via Stripe) for translations or Print & Ship, including order IDs.
• Marketing Consent: Opt-in data for emails/SMS (e.g., promotions, order updates).

3. How We Use Your Data

We use your data to deliver our rebel mission—fast, free, and secure document prep.

• Provide Services: Process photos, fulfill translation orders, and ship prints.
• Improve Experience: Analyze usage to enhance the Passport Photo Tool and website.
• Communicate: Send order confirmations, marketing (if consented), and support replies.
• Comply: Meet legal obligations (e.g., tax records, data retention).

4. Data Sharing and Disclosure

We don’t sell your data—period. We share only when necessary to keep you empowered.

• Service Providers: Third-party partners (e.g., Stripe for payments, print vendors for Print & Ship) access data to fulfill services, bound by contracts.
• Legal Requirements: We may disclose data if required by law (e.g., subpoenas) or to protect rights/safety.
• Business Transfers: In a merger or sale, data may transfer to the new entity, subject to this policy.
• No Other Sharing: We don’t share with advertisers or third parties for marketing unless you opt-in.

5. Data Storage and Security

Your data is locked down like a fortress—rebelling against breaches.

• Storage Duration: Photo data (Print & Ship) is stored for 30 days post-delivery; contact info for 30 days (opt-out anytime); transaction data for 7 years (tax compliance).
• Security Measures: Encryption (TLS/SSL), secure servers, and role-based access. Client-side processing minimizes server risk.
• International Transfers: Data may be processed in the U.S. or EU, complying with GDPR/CCPA via standard contractual clauses.

6. Your Rights and Choices

You’re in control—exercise your rights to rebel against data overreach.

• Access/Deletion: Request your data or deletion via support@jukelingo.com within 30 days.
• Opt-Out: Unsubscribe from emails (click link) or SMS (reply “STOP”); adjust cookie preferences via our cookie banner.
• EU/US Rights: GDPR (e.g., right to portability) or CCPA (e.g., opt-out selling) apply—contact us to exercise.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience—opt-out if you prefer.

• Types: Essential (site functionality), analytics (Google Analytics), advertising (if consented).
• Control: Manage via browser settings or our cookie consent banner on first visit.
• Purpose: Improve navigation, track usage, and tailor marketing (e.g., affiliate program promotions).

8. Third-Party Links and Services

Our Services may link to third parties (e.g., Stripe, print vendors). Their privacy policies apply—review them. We’re not responsible for their data practices.

9. Compliance with Laws

We comply with GDPR, CCPA, and other regulations. For EU residents, we offer data subject rights; for California, a “Do Not Sell” option. Contact us for details.

10. Changes to This Policy

We may update this policy to reflect service or legal changes. Updates are posted here with a new “Last updated” date. Your continued use signifies acceptance.

11. Contact Us

Questions or concerns? Reach out at support@jukelingo.com. We’re your privacy rebels!